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Asking for help

Sana had been unemployed since November 2019. She had worked in the Motor industry but kept her options open to increase her employment options. She was on Universal Credit and had been applying for a high volume of jobs but wasn’t getting any success. Her Jobcentre Plus Work Coach suggested that she seeked support from the JETS Programme and decided to take up the offer.

“My Advisor was able to listen to me, check my CV and give advice on adjusting it to make it stand out to employers. Having someone talk to you for more than 10 minutes made me feel as though I had someone who would listen to me, care and give me advice. Ami listened and she wasn’t judgemental. Having someone personally check my CV, offer help to apply for jobs/support me in completing forms was useful.

A step in the right direction

“Knowing I had someone I could call at any time made things easier and I could tell her my frustrations when I was feeling disheartened. It was nice to have that person to talk to who seemed like they cared and were interested in what you were doing. It felt like genuine support, not just a 10-minute check-in. It’s a whole different ball game. Ami also got Marco involved (ESA) who spotted a vacancy within the motor industry for commercial vehicles. I applied via Indeed initially and then Marco was able to get me the direct contact details for the recruiter”.

In response, Sana received a call to arrange an interview the next working day and emailed across the CV that she had worked on with Ami.

Good news at last

“I attended the interview and there were good vibes all around. They liked my personality as well as my experience. It went well and the experience gave me a lot of confidence. I was told they had more candidates to interview and they would get back to me by the end of the week. The following day, I received a phone call and was offered the job which was great!

“Ami was so friendly and when I told her I got the job, I was a bit sad as I wouldn’t be speaking with her in the future! Having someone there who was interested in helping me to progress made such a difference. I went from being someone who was fiercely independent, to going onto Universal Credit which can be difficult but Ami didn’t make me feel bad about this.

“Right now, my plans are to get my finances back into order and be financially stable. I want to look to see how far I can progress in this company. They seem like they really care about their employees so I want to take this as far as I can go. Now I can start planning for what I previously put off – buying a house / getting married! I can do something really positive.”

In partnership with Kennedy Scott. Stock image used. The Work and Health JETS Programme is funded by the Department for Work and Pensions and the European Social Fund.

Area: Berkshire

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