Lee was referred to the Restart Scheme by his Work Coach at Truro Jobcentre Plus. During his initial meeting with his Employment Advisor at Reed in Partnership, it was clear that Lee had extensive knowledge and experience within the IT sector, however his qualifications and training being outdated was a key barrier identified. Additionally, due to the COVID 19 Pandemic, Lee also struggled with his self-confidence and social anxiety.

At first, Lee was apprehensive about attending the in-house training provided by the employment skills trainer, and so began his training journey in the form of one-to-one focused sessions to build his confidence. He then progressed to group training and took the opportunity to attend some key character traits sessions where he was able to develop his confidence and resilience. Lee also attended some employability skills training including Completing Application Forms, Interview Skills, First Days at Work and Identifying Transferable Skills.

Reed in Partnership provided fortnightly advice and guidance as well as financial support including fuel and car park costs and liaising with his Employment Advisor, and other staff at Reed in Partnership, to receive support and guidance. This, combined with his positive, can-do attitude was the key to aiding development and opportunities for Lee. He also worked closely with the Pluss Health & Wellbeing coach to receive more tailored support and guidance surrounding his wellbeing, including a wellbeing and ‘life-after-lockdown’ session.

These supportive sessions enabled Lee to develop his knowledge and understanding and it became apparent that he had a strong interest in the outdoor environment and a passion for gardening. An opportunity arose with Age UK to carry out gardening in the local community and Lee utilised all the skills and knowledge learned from training along with his positive, kind and bubbly personality to accel in his interview with Age UK.

His Employment Advisor discussed the financial support available to him now that he is in employment, such as help with the cost of purchasing work tools and equipment for his new job including a lawn mower, work boots and protective gloves, and Lee was very appreciative of this. They also discussed other in-work support available, such as weekly catch-up calls with his Employment Advisor to check-in and make sure he is getting on well, and to give him any advice should he need it.

When asking Lee for some feedback on his experience with Reed in Partnership he said: “Everybody was friendly, smiling and supportive from the second I walked through the door. They listened to my needs and ambitions and provided a clear path to achieve them”.

Congratulations Lee! #NoOneLeftBehind

In partnership with Reed in Partnership. The Restart Scheme is funded by the Department for Work and Pensions.

Area: Cornwall

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