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After an injury that put a stop to James’s career, he turned to the National Careers Service for support.

James from Greater Manchester was used to wrestling his whole life and enjoying his work as a Personal Trainer, but when he injured his ankle, everything changed; “I couldn’t do anything. I went from being active to not even being able to walk downstairs. I will say I really really struggled”.

After getting back on his feet and finding it challenging to find new work, he decided to attend one of the National Careers Service’s Job Clubs in Wythenshawe Library.

This is where he met Careers Adviser Shahida; “When I got there, she sat down with me and went through what I was looking for. National Careers Service Adviser, Shahida

“We went through my CV, which was 14 pages long, and we got it down to just 3!”

Shahida added, “We also supported James in enrolling on a Management and Leadership course, which he has successfully completed! We then went through the STAR method (Situation, Task, Action, Result) so he was ready for his next interview.”

The STAR method came in handy for James when he got another opportunity to interview for the Environmental Agency, where he had previously been unsuccessful. James says it gave him more confidence; “We sat down and spoke about the process, structure and what I should say. I felt a lot more confident and capable of doing the job.”

James was successful this time and has been offered a job, which he hopes to start before Christmas; “It’s the perfect job for me because I love being outside. I’m just waiting to find out what my official job role will be.”

Shahida said James was a great addition to the Job Club; “He has been a regular at the Job Club and I found him to be motivated and he grew in confidence as he was able to look for work by recognising his transferable skills and experience, which broadened his employment opportunities.

“James’, skills of engaging and friendly manner were welcomed at the Job Club as he would have conversations with other users, making it a friendly and positive environment, and he would offer his support when asked by the customers.”

James wants to ensure everyone knows how great Shahida is; “She is just so positive and will always go the extra mile for everyone. She really helped me.”

We wish James the very best of luck for the future. We just know he will achieve even more amazing things.

And if you’ve been inspired by James’s story and would like more information on how we can support YOU, just give us a call on 0800 100 900 or visit our website at



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