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Apprentices Oliver and Rob

Despite National Apprenticeship Week 2024 coming to an end, we’re still celebrating successes with these fantastic stories from Oliver and Rob who are now excelling in their chosen careers. 

Here’s how the National Careers Service is supporting people into their perfect apprenticeships.

Oliver – IT Service Desk Analyst Apprentice

“Being on the autistic spectrum, I always felt overwhelmed and this impacted on my confidence when applying for jobs or just communicating with the general public,” says Rob.

Oliver apprentice“After having my National Careers Service appointment with Shabana I was referred to Oldham Council for a Skills to Employment course with Abda.

“This helped me carry out work experience with the Get Oldham Working’ team in their customer service department.

“The experience enhanced my social skills and helped me to excel in interviews and also in my current job.

“With the support of my colleagues on my work experience placement, I put myself out of my comfort zone and began to shine instantly.

“I volunteered to take on more responsibilities with front-of-house duties in the reception area.

“This involved greeting customers and listening to their needs.

“I am now successfully employed by the IT department of Oldham Council as an IT service desk analyst apprentice.

“I was always extremely passionate about IT and my advisor at Get Oldham Working, helped me to get there”.

Rob – Higher Apprentice Careers Adviser at Get Oldham Working

“I wanted to leave the hospitality industry as I had worked in it for nearly 12 years. I wanted to do something I would find interesting and challenging whilst using the skills I had already developed.

Apprentice Rob“I found Get Oldham Working online whilst searching for support. Here I could access help and filled in the online registration form.

“I was then contacted within the following week and due to covid and social distancing, I had a telephone appointment with Helen.

“During this appointment she talked to me about skills support for employment, and how this could help with looking at and overcoming the barriers I faced to help with making the change in my life I was looking for.

“Helen suggested some courses to start upskilling me and preparing for employment. I started a course at Oldham Lifelong Learning doing ‘Information Advice and Guidance Level Two’. I really enjoyed it.

“I then had a National Careers Service appointment with Karen. This helped me look at options, more courses, job roles and make the decision to support other people just like I had been. 

From advised to adviser!

“Then an opportunity came up at Get Oldham Working to be a higher apprentice so I applied and was successful.

“I have now completed my Level Four Careers Information Advice and Guidance qualification and I work as an adviser for National Careers Service

Get Oldham Working and the National Careers Service not only helped to provide the information and advice to help me change my career, but they also looked at and addressed my main barriers and concerns regarding my physical and mental health.

“I was concerned that things would stop me finding employment but in fact the service helped me find the support I needed and helped me to overcome any barriers”.

Please note: National Career Service and Seetec Pluss are not responsible for the content of external websites

National Careers Service Contact Breaker

If you are inspired by either of these stories, give us a call on 0800 100 900 for free 1-2-1 advice and support. You can also visit our website at to find information about the support we can give you.


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